Frequently Asked Questions
WHERE ARE YOU LOCATED?
HOW CAN I CONTACT YOU IF I HAVE A QUESTION?
You can contact us at email Questions@alpinescienceLab.com. If you have been assigned an account manager, you can reach out to them directly.
WHAT ARE YOUR HOURS OF OPERATION?
Our regular hours are 8 a.m. to 7 p.m., Monday through Friday. If you need to contact us after hours or email us at Questions@alpinescienceLab.com.
DOES Alpine science Laboratory SELL CANNABIS PRODUCTS?
Alpine Science Laboratory is a DCC (Department of Cannabis Control) licensed analytical testing laboratory. They do not engage in the cultivation, production, processing, distribution, or sale of cannabis or cannabis products. It's great to have accurate and direct information from the source. If you have any more questions or if there's anything else I can help you with, feel free to let me know!.
WHAT IS YOUR AREA OF OPERATION?
Alpine Science Laboratory offers safety and compliance testing services to cannabis industry professionals throughout California and CBD product manufacturers nationwide.
WHAT SHOULD I KNOW ABOUT CANNABIS TESTING AND REGULATIONS IN CALIFORNIA?
With the enactment of the Adult Use of Marijuana Act in 2016, the State of California mandates safety and dosage testing for both recreational and medical cannabis as well as cannabis products..
The laboratory is required to conduct testing on each representative sample for the following parameters:
1. Cannabinoids
2. Foreign material
3. Heavy metals
4. Microbial impurities
5. Mycotoxins
6. Moisture content and water activity, if applicable
7. Residual pesticides
8. Residual solvents and processing chemicals, if applicable
9. Terpenoids, if labeled on product packaging.
HOW MUCH PRODUCT DO I NEED TO SUBMIT FOR TESTING?
Sample minimums for quality assurance and compliance testing depend on the sample type and analysis:
Quality Assurance Sample Minimums >>
HOW CAN I SEND MY SAMPLES TO YOU?
Because of the differences in quality assurance and compliance standards, kindly get in touch with a laboratory representative for precise instructions.
CAN YOU ARRANGE FOR THE PICKUP OF MY SAMPLES?
HOW LONG DOES TESTING TAKE?
The standard processing time for quality assurance testing is 2-3 days, and expedited options for same-day or next-business-day are also available. For compliance testing, the standard turnaround time is 2-4 days, with a guaranteed 2-day turnaround for expedited samples.